The plaintiff, a mining service provider specializing in regularizing mining paperwork, was hired by the defendants in July 2015 to assist them in regaining control of their gold mining claims at Glencairn Mine. The defendants' mining activities were being illegally disrupted by Xelod Investments, which had illegally transferred the defendants' gold mining claims and taken physical control of the mining operations. The parties entered into a Service Level Agreement dated 25 July 2015, whereby the plaintiff was to procure the return of the illegally transferred mining claims, ensure legal removal of Xelod from the mine, and ensure unhindered access and control to the defendants. In return, the defendants agreed to pay a success fee of US$350,000.00 payable in installments equivalent to one kilogram of gold per month, with the first installment due 60 days after gaining unhindered control. The plaintiff alleged he discharged his mandate in full by mid-April 2016, when the defendants regained control of the mine. An Addendum signed on 1 November 2016 confirmed the plaintiff had successfully discharged his mandate and restructured the payment schedule. Despite this, the defendants only paid US$10,000.00 of the total fee. The defendants claimed they cancelled the agreement in February 2017 due to alleged breach by the plaintiff, asserting that their access remained hindered by Xelod directors.