On 12 June 2017, the plaintiff and defendant entered into a contract for the plaintiff to install electricity infrastructure at defendant's mine premises. This was actually the second agreement, as an earlier agreement signed in January 2017 had failed when defendant did not pay the required deposit. The total project value was USD 93,326.00. The plaintiff completed the electrical installation works and informed the defendant by email on 28 September 2017. After various payments, a balance of USD 20,472.12 remained unpaid. ZETDC officials inspected the installations and subsequently energized the transformer in January 2018. However, after running for 17 hours, the transformer blew up. The defendant refused to pay the outstanding balance and counterclaimed USD 54,000.00 for operational expenses due to alleged delays and negligence in the transformer installation.