The plaintiffs issued summons and a declaration against the defendant on 29 May 2024. The defendant entered appearance to defend on 4 June 2024. On 5 June 2024, the defendant wrote to the plaintiffs in terms of Rule 42(1)(a) read with sub-rule 3 of the High Court Rules 2021, identifying defects: (a) citation of a non-existent party (the defendant's correct name was "Old Mutual Insurance Company Private Limited" not "Old Mutual Life Assurance Company Zimbabwe (Private) Limited"), and (b) lack of peremptory details on the summons and declaration in terms of Rule 12(5)(b) and (c) read with Rule 13(1)(a). The defendant gave the plaintiffs 12 days to remedy the defects. On 21 June 2024, the plaintiffs refused to take remedial steps and only addressed the citation issue. On the same day, the plaintiffs filed a Notice of Amendment giving the defendant 10 days to object. On 24 June 2024, the defendant protested the lack of service of the notice of amendment. On 25 June 2024, the plaintiffs filed a notice to plead and intention to bar, requiring the defendant to file its plea within 5 days. On 26 June 2024, under protest, the defendant filed its objection to the amendment and simultaneously filed a Special Plea with Heads of Argument.