The respondents (employees) were dismissed from employment by the appellant (Iris Biscuits). An arbitral award confirmed their dismissal. The respondents appealed to the Labour Court, which upheld their appeal on two bases: (1) that the order given by the appellant to work overtime was unlawful, and (2) that the instruction was not clear and unambiguous. A final warning had been issued to the respondents in 2008. The bone of contention before both the arbitrator and the Labour Court had been the validity of the 2008 final warning and its effect on the penalty, not the lawfulness or clarity of the overtime instruction. During the Labour Court hearing, the union representative attempted to address the court on the circumstances surrounding the respondents' decision to leave the workplace despite the overtime request, but the court a quo did not invite either party to make further submissions on that aspect.