The respondent (plaintiff in the court a quo) issued summons on 12 July 2010 claiming damages arising from an assault by the appellant, for which the appellant had been criminally convicted. The respondent claimed $170 for medical expenses and $1,830 for 30% permanent disability, loss of vision and pain and suffering. The trial magistrate awarded $145 for medical expenses (correcting a mathematical error) and $1,200 for permanent disability, loss of vision and pain and suffering, plus costs. The medical report indicated 30% permanent disability with complete loss of vision in the right eye, though the patient could still perform duties as a guard. The appellant appealed against the quantum of damages, not denying liability but arguing the receipts were fake and the amounts exorbitant.
The appeal was partially successful. The magistrate's order was set aside and substituted with the following order: (a) The appellant shall pay the respondent $145 for medical expenses as special damages; (b) The appellant shall pay the respondent $600 as general damages for loss of vision, pain and suffering; (c) Each party to pay its own costs.
A trial court commits a misdirection when awarding damages by: (1) failing to provide reasons for the quantum awarded, particularly when reducing a claim; (2) failing to separate special damages from general damages in the award; and (3) failing to adequately assist unrepresented litigants in clarifying the basis of their claims. Where such misdirection occurs, an appellate court is entitled to interfere with the quantum of damages awarded and substitute its own assessment based on the available evidence. The loss of vision constitutes the permanent disability itself, and awarding damages for both separately amounts to improper duplication.
The court observed that $100 for someone who has permanently lost vision in one eye would be too little compensation. The court also noted that the respondent's failure to appear at the appeal hearing to clarify his claim compounded the difficulties in assessing the appropriate quantum. The court expressed concern about the combining of claims for "30% permanent disability, loss of vision and pain and suffering" when the loss of vision was itself the permanent disability being referred to, indicating a measure of duplication in how the claim was formulated.
This case illustrates important principles regarding the assessment of damages in personal injury claims in Zimbabwean law, particularly: (1) the need for courts to provide clear reasons when determining quantum of damages; (2) the importance of distinguishing between special and general damages in awards; (3) the duty of trial courts to assist unrepresented litigants in properly formulating and proving their claims; (4) the principle that appellate courts will intervene where trial courts misdirect themselves on quantum, even when liability is not in dispute; and (5) the consequences for litigants who fail to appear at appeal hearings to support their case. The judgment also demonstrates the court's approach to assessing appropriate compensation for permanent disability involving complete loss of vision in one eye.