The respondent was employed by the appellant and their employment relationship was governed by a registered Code of Conduct for the Commercial Sector. On 10 June 1998, an order was made to Lesel Cosmetics and goods valued at $16,427.43 were dispatched but never delivered. Investigation revealed that the respondent's password had been used to delete all information relating to the order from the computer. On 19 August 1998, Mrs. G.K. Madyara, the operations director, suspended the respondent without pay and instituted disciplinary proceedings against him. At the hearing, Mrs. Madyara admitted she had authorized one H. Mundwa to use the respondent's password, and Mundwa had confessed to using it on the day the information was deleted. Despite this, the respondent was found guilty of misconduct and dismissed on 25 September 1998. The respondent applied to the High Court for an order declaring his suspension, misconduct proceedings, and dismissal null and void on the grounds that Mrs. Madyara was not properly appointed as a "designated officer" as required by clause 3.3 of the Code, which mandated appointment in writing after consultation with the Works Council.
The appeal was dismissed with costs. The High Court order declaring the suspension, misconduct proceedings, determination and dismissal null and void was upheld. The appellant was ordered to pay the respondent salary and benefits from the date of suspension (10 August 1998), minus any amounts owed and lawful deductions.
Where a registered Code of Conduct prescribes that a designated officer must be appointed in writing after consultation with the Works Council, and this procedure is not followed, any person purporting to act as designated officer has no jurisdiction to suspend an employee or conduct disciplinary proceedings. Acts done without such jurisdiction are void ab initio and amount to a complete nullity, requiring no court order to set them aside, though a declaratory order may be sought for convenience. An application challenging proceedings on the ground of want of jurisdiction is properly characterized as an application for a declaratory order, not a review, and is therefore not subject to the time limits applicable to review applications. In determining whether an application is for review or declaratory relief, courts must examine the grounds of the application and the supporting evidence, not merely the form of relief sought or terminology used.
The court noted that while the respondent used some terminology suggesting a review application (describing it as a "review court application" and referring to "irregularities of a reviewable nature"), there was "just sufficient information" on the papers to treat it as an application for a declaratory order. The court also implicitly criticized the appellant's failure to investigate properly the respondent's allegation that another person (H. Mundwa) had used his password, particularly given Mrs. Madyara's admission at the hearing that she had authorized Mundwa to use the password and that Mundwa had confessed to using it on the relevant day. The court observed that the evidence on which the employer found the respondent guilty "has up to now remained a secret, known to management only," suggesting concerns about the fairness and transparency of the process beyond the jurisdictional issue.
This case is significant in Zimbabwean labour law for establishing the critical importance of strict compliance with procedural requirements in disciplinary codes, particularly regarding the appointment of designated officers. It reinforces the principle that acts done without proper jurisdiction are void ab initio (null from the beginning) and cannot be cured. The case clarifies the distinction between applications for review (which are subject to strict time limits) and applications for declaratory orders based on want of jurisdiction. It emphasizes that where a decision-maker lacks fundamental jurisdiction due to non-compliance with mandatory procedural requirements, the affected party may seek a declaratory order that the proceedings are null and void, rather than seeking to review them as voidable decisions. The case demonstrates the courts' willingness to protect employees' procedural rights and hold employers to strict compliance with their own disciplinary codes, particularly where those codes are registered and have contractual force.