In December 2008, the defendant hired scaffolding equipment from the plaintiff for 6 weeks and paid for the hire. The parties had a longstanding business relationship spanning over 17-20 years. Due to this relationship, certain procedures had been relaxed - the defendant was not required to sign a formal agreement or provide a purchase order, and was allowed to collect equipment before payment. The defendant collected the equipment on 15 and 17 December 2008, with its driver signing Hire Advice Notes (HANs) bearing the defendant's name and address. Payment of ZW$40.5 trillion and ZW$37.18 trillion was made on 14 January 2009 by Freddy Chigwida to the plaintiff's cashier, with receipts issued in the defendant's name. The defendant failed to return the equipment after the 6-week hire period expired. The plaintiff eventually recovered some equipment itself in August-September 2009, but certain items remained missing. The defendant claimed it was merely acting as agent for Anchor Yeast (also known as Health and Hygiene Zimbabwe Private Limited), the client for whom it was the main contractor on a factory construction project in Rusape. The plaintiff issued summons in April 2011 claiming US$20,128.60 in unpaid rental balance to 1 April 2010, ongoing rental charges of US$472 per month from 1 May 2010 until return of equipment or payment of replacement value, and US$13,881.01 as replacement value of unreturned equipment.