The respondent, Ms Winnie Mosholi, was a fare‑paying passenger on a bus operated by the appellant, Putco (Pty) Ltd. The bus was involved in a collision with a bakkie, causing the bus to overturn and resulting in multiple injuries and fatalities. Ms Mosholi sustained injuries and claimed damages. The Road Accident Fund settled her passenger claim to the statutory limit of R25 000 under the Road Accident Fund Act 56 of 1996, as it then stood. She then sued Putco in the North Gauteng High Court for the balance of her damages, alleging that the collision was caused by the negligent driving of the bus driver, Mr Stephen Seloane, who was acting in the course and scope of his employment. The trial proceeded on liability only. The trial court was faced with mutually destructive versions regarding how the collision occurred and resolved the matter on credibility, preferring the evidence of a witness in the bakkie over that of the bus driver.