Ms S, a divorced custodial mother, enrolled her daughter at a public fee-paying school. She applied annually (2011–2013) for exemption from school fees under the South African Schools Act 84 of 1996 and its Regulations. The school and governing body insisted that exemption applications be assessed on the combined gross income of both biological parents and refused to process her applications without her former husband’s financial details, which he failed or refused to provide. Despite Ms S supplying all information within her control, the school repeatedly refused or delayed exemptions, issued demands, and instituted legal proceedings. Appeals to the Head of Department (HOD) were either rejected on technical grounds (lateness) or inconsistently upheld. Ms S approached the High Court for review and declaratory relief. The High Court declared parents jointly (not jointly and severally) liable for fees. The education authorities appealed, and Ms S cross-appealed.