MTN provides telecommunications services and sells pre-paid multi-purpose vouchers to customers. Historically, MTN treated the sale of these pre-paid vouchers as falling under section 10(19) of the Value-Added Tax Act 89 of 1991 (the VAT Act). On 15 November 2017, MTN sought a private binding ruling from SARS under section 41B of the VAT Act, requesting that the sale of pre-paid vouchers be treated as falling under section 10(18) instead. After extensive correspondence, on 4 April 2019, SARS issued a private binding ruling that section 10(19), and not section 10(18), applied to the pre-paid vouchers. MTN approached the Gauteng Division of the High Court seeking declaratory relief that its pre-paid vouchers fell under section 10(18), and to set aside the SARS ruling. The high court entertained the application but dismissed it with costs. MTN appealed to the Supreme Court of Appeal with leave.