Zanele Mahlangu, the owner of unit 120 in Soldonne Village Body Corporate, brought an urgent application to the Community Schemes Ombud Service (CSOS) under section 38 of the CSOS Act after the body corporate disconnected electricity to her unit on 13 March 2024. The electricity had allegedly been disconnected previously as well, and the respondent said the disconnection was due to arrear levies of R5 000.00. Mahlangu stated that the disconnection occurred while she was writing exams and adversely affected her studies. She also alleged that her seven-year-old daughter suffers from asthma and depends on a nebuliser, so the loss of electricity placed the child’s health at risk. The applicant contended that the body corporate disconnected electricity without a court order and that internal attempts to resolve the matter had failed. The respondent acknowledged receipt of a payment and a payment arrangement and said the caretaker had been instructed to switch the electricity back on, but also sought relief that arrear levies be paid before electricity could be restored.
The application substantially succeeded. The adjudicator granted relief under section 39(7)(b) of the CSOS Act; ordered the respondent immediately to restore full electricity supply to unit 120; ordered the respondent not to terminate the applicant’s electricity supply in future unless and until it has obtained a court order authorising such termination; refused the relief that arrear levies be written off; and made no order as to costs.
A body corporate has no lawful authority to disconnect an owner’s electricity supply as a means of enforcing payment of arrear levies unless it has first obtained a court order. Deprivation of electricity amounts to unlawful self-help, and under the CSOS Act an adjudicator may order immediate restoration of the service and prohibit future disconnection absent judicial authorisation.
The adjudicator observed that, if the respondent’s conduct was based on registered body corporate rules permitting disconnection of electricity, those rules would be unconstitutional and invalid and should be amended in accordance with section 10(5)(a) of the STSMA. The adjudicator also noted the broader hardship caused by disconnection, including the applicant’s exams and her child’s medical condition, although the core legal basis of the order was the unlawfulness of self-help rather than those personal circumstances.
This decision is important in South African community schemes jurisprudence because it reaffirms that a body corporate cannot use self-help to enforce levy debts by disconnecting essential municipal-type services such as electricity. It aligns CSOS adjudication with High Court authority protecting possession and use rights through anti-spoliation principles, and confirms that disputes over arrear levies must be pursued through lawful debt-recovery mechanisms rather than unilateral deprivation of services. The ruling also signals that body corporate rules purporting to authorise such disconnections are invalid.