The appellants were injured in a motor vehicle collision in January 2007 and instructed attorneys to institute an action against the Road Accident Fund. A combined summons was prepared, allocated a case number by the registrar, stamped and dated, but not signed by the registrar. The sheriff (respondent) refused to serve the summons on the basis that it was a nullity because it lacked the registrar’s signature. As a result, the appellants’ RAF claim prescribed. The appellants then sued the sheriff for damages, alleging negligence in failing to serve the summons. The sheriff raised a special plea that the unsigned summons was a nullity and not capable of service. The High Court upheld the special plea, holding that the summons was void. The appellants appealed to the Supreme Court of Appeal.