Kangra Coal (Pty) Ltd operated an underground coal mine at Kusipongo Colliery and applied for an integrated water use licence (WUL) from the Department of Water and Sanitation. The first and second respondents, commercial farmers operating neighbouring properties, objected to the application citing concerns about water pollution, reduction in water flow from 24 natural springs they depended on for irrigation and livestock, and potential acid mine drainage. Despite their objections, the Chief Director granted the WUL on 25 October 2021. The respondents requested reasons for the decision on three occasions (14 December 2021, 19 January 2022, and 13 April 2022) but received no response. On 12 July 2022, the respondents lodged an appeal with the Water Tribunal in terms of s 148(3) of the National Water Act 36 of 1998. Kangra contended the appeal was brought more than eight months late and was therefore invalid. The respondents applied for condonation, arguing they could not file timeously as the Chief Director failed to provide reasons despite multiple requests. Before the Tribunal could determine the appeal, in July 2023, the respondents approached the Gauteng High Court for an interdict to prevent Kangra from conducting mining and water use activities pending the appeal. The high court granted a final interdict, and Kangra appealed with leave.