North East Finance (Pty) Ltd conducted business by financing the acquisition of goods through rental agreements with end-users. It discounted debts owed by end-users with Standard Bank of South Africa Ltd in terms of a cession agreement concluded in 2001. In 2003, a collection addendum was added allowing North East to collect payments directly from debtors. Disputes arose in 2008 about collection of rentals and debiting of North East's bank account. In September 2008, the parties entered into a settlement agreement to phase out and terminate North East's collection function. The agreement, drafted by North East's attorney, contained an arbitration clause (clause 19.1) providing that disputes "including any question as to the enforceability of this contract" would be referred to arbitration. After the agreement, the bank's head of technology finance, Mr Peters, became involved in collecting debts estimated at R660 million. During collection, Peters discovered what he concluded were fraudulent misrepresentations and non-disclosures by North East that induced the bank to enter the settlement agreement. The bank elected to resile from the agreement and regard it as void ab initio, refusing to submit the question of fraud to arbitration. North East applied to compel arbitration.