Umgeni Water, a statutory water board, supplies bulk potable water to municipalities and to Sembcorp Siza Water (Pty) Ltd (Siza), a private company operating under a long-term concession agreement with Ilembe Municipality to provide water and sanitation services in part of KwaZulu-Natal. Until 2014 Umgeni applied uniform annual tariff increases to all customers. In 2014–2015 Umgeni adopted a new costing model and imposed a substantially higher tariff increase on Siza (41.4%, later reduced by the Minister to 37.9%) while municipalities received increases of about 7.8–8.3%. Umgeni justified this on the basis of removing cross-subsidisation and because Siza was a private, profit-making entity. The Minister purported to approve the tariff. Siza challenged both Umgeni’s tariff decision and the Minister’s approval as irrational, discriminatory and unlawful. The High Court and Supreme Court of Appeal set aside the tariff decisions. The Minister and Umgeni appealed to the Constitutional Court.