On 12 August 2011, the plaintiff was involved in a road traffic accident in which Ms Portia Mhere sustained injuries. The plaintiff was criminally prosecuted and convicted of negligent driving, fined $400. Ms Mhere's attorneys, Majoko and Majoko, demanded $15,000 compensation. The plaintiff instructed the defendants' law firm through Ms Ncube, a professional assistant, to defend the civil claim. Ms Ncube accepted instructions, conducted research, and entered appearance to defend. She suggested engaging Advocate Moyo to draft the plea. Despite these instructions and assurances, a default judgment was granted against the plaintiff in the civil suit. The plaintiff only learned of this when his property was attached in execution in May 2014, almost a year after instructing the defendants. The defendants failed to file a plea after being served with notice of intention to bar on 28 June 2013, instead improperly filing a request for further particulars contrary to settled law in Russell Noach (Pvt) Ltd v Midsec North (Pvt) Ltd. The plaintiff's property was sold in execution, including a Cressida motor vehicle ($6,000), television ($300), leather couch suite ($1,500), glass table with chairs ($1,900), and refrigerator ($600). The plaintiff engaged another law firm, Hwalima-Moyo and Associates, incurring legal fees of $2,507 in an unsuccessful attempt to salvage the situation.