The Nongoma Commonage Community lodged a restitution of land rights claim on 19 November 1997 in terms of the Restitution of Land Rights Act 22 of 1994, relating to the Nongoma Town Commonage. The claim was accepted and gazetted in December 2001. Despite assurances from officials of the Regional Land Claims Commission and the Minister of Rural Development and Land Reform that the claim was valid, researched, and ready for acquisition, it was not finalised for almost 20 years. The Applicants repeatedly sought progress, complained through the Presidential Hotline, and requested access to their claim file. When access was eventually granted, the file contained largely irrelevant documents. The First Respondent admitted administrative failures, including wrongly treating the claim as consolidated with another claim. The Applicants approached the Land Claims Court seeking disclosure of the full file, appointment of a valuer, progress reports, and supervisory relief.