A commercial lease agreement was concluded on 7 November 2007 between Shepherd Industrial Commercial Real Estate CC (later ceded to the appellant) and the respondent for a petrol station property in Paarl. The lease had an initial term of five years with a renewal period of "5 plus 5 years". The rental at commencement was R18,000 per month, escalating at 8% per annum. The respondent validly exercised the first option to renew for a second five-year term. Clause 6 of the lease provided that for the second renewal period, "the rental and costs shall be mutually agreed upon in writing between the Landlord and the Tenant when the right of renewal is exercised." When the respondent attempted to exercise the second option to renew for a third five-year term, the parties could not agree on the rental. The appellant offered R150,000 per month plus VAT; the respondent contended that a fair rental was 8% escalation on the then prevailing rental. After fruitless negotiations, the appellant applied for ejectment, contending that the lease had expired by effluxion of time. The high court dismissed the application, finding that clause 34 (an arbitration clause) constituted a deadlock-breaking mechanism that should be employed. The appellant appealed.