The respondent leased commercial property from the appellant’s predecessor for use as a petrol station under a written lease concluded in 2007. The lease was for an initial five-year term with a renewal structure of “5 plus 5 years”. The first renewal was exercised and implemented on predetermined terms, including an 8% annual escalation. The clause governing the second renewal required that rental and costs be “mutually agreed upon in writing” when the option was exercised. When the second renewal period approached expiry in November 2017, the respondent sought to renew again. The parties failed to agree on the rental: the appellant demanded a substantially higher rental, while the respondent proposed continuation of the escalation formula. The appellant contended that no valid renewal came into existence and sought the respondent’s ejectment. The High Court dismissed the application, holding that the arbitration clause constituted a deadlock-breaking mechanism. The appellant appealed to the Supreme Court of Appeal.