CUT (Pvt) Ltd, a registered tobacco merchant incorporated in Zimbabwe in 2010, concluded multiple credit facility agreements with CNT, a German company, during 2012-2014 to finance tobacco purchases from farmers. The agreements required payment of commitment fees (0.5%) and arrangement/underwriting fees (3.5%) to CNT. Between May 2013 and December 2014, CUT filed 11 self-assessments and voluntarily paid US$597,777.71 in non-residents' tax on fees (NRTFs) to ZIMRA on these fees. Initially, ZIMRA charged NRTFs at 15%, which was later reduced to 10% and eventually 7.5% following correspondence regarding the Double Taxation Agreement (DTA) between Zimbabwe and Germany. On 16 April 2015, CUT sought a refund of all NRTFs paid, claiming the fees were paid under misconception. ZIMRA refused the refund, maintaining the fees were taxable under Article 12(4) of the DTA. CUT objected on 9 September 2015, and the Commissioner-General partially allowed the objection on 13 October 2016, reducing the rate to 7.5% but refusing a full refund. CUT then appealed to the Special Court for Income Tax Appeals on 1 November 2016.