The appellant (Chemco Holdings) sold its timber building supplies division, TS Timbers, to Rutimba Housing (Pvt) Ltd as a going concern on 20 September 2012, with an effective transfer date of 1 June 2012. The agreement expressly provided that the transfer would be on terms not less favourable to employees than those previously enjoyed. The respondents, 18 former employees of the appellant who were transferred to Rutimba, subsequently complained through their trade union (ZFTU) in July 2013 about alleged unlawful transfer of undertaking. They alleged that their new employer, Rutimba, was arbitrarily dismissing, reshuffling and demoting workers, and had scrapped allowances and changed conditions without explanation. The matter was referred to conciliation, which failed, and then to compulsory arbitration. The arbitrator found the transfer unlawful due to failure to consult employees before the transfer occurred, and awarded terminal benefits against the appellant. The appellant appealed to the Labour Court, which upheld the arbitrator's award. The appellant then appealed to the Supreme Court.