The appellant (Central African Building Society) and the first respondent (Finormacg Consultancy) entered into a consultancy contract commencing 1 January 2013 and expected to terminate on 31 July 2013 to transform the appellant from a building society into a commercial bank. On 28 February 2013, the appellant terminated the contract by written notice, tendering payment in lieu of notice. The first respondent referred the matter to arbitration before the second respondent (an arbitrator). The first respondent claimed the termination was unlawful and sought reinstatement or damages of US$1,744,451.50. The appellant argued it lawfully terminated under clause 7.1 of the contract and counterclaimed US$1,648,169.91 in damages for alleged breach. The arbitrator found the termination lawful under clause 7.1, dismissed the first respondent's claims, awarded it only US$23,517 for March 2013 payment, and dismissed the appellant's counterclaim. The first respondent applied to the High Court to set aside the arbitral award alleging bias based on a conversation between the arbitrator and the appellant's managing director (Kevin Terry) during proceedings, and on intemperate language in the arbitrator's opposing affidavit filed in the High Court proceedings.