In 2001, CIM and Foschini entered into an oral agreement whereby Foschini would market cellular phone insurance policies on behalf of CIM. Under the agreement, Foschini would assist customers in completing application forms, handle queries and claims, undertake verification and reconciliation, and manage the phone replacement procedure. In return, CIM agreed to pay Foschini an administration fee (initially R5, later increased to R10) upon receipt of each premium payment from customers. The agreement was silent as to its duration and was terminable on reasonable notice. Foschini terminated the agreement with effect from 2 April 2007. After termination, CIM stopped paying administration fees in respect of premiums received on policies that had been sold before termination. Foschini claimed approximately R6 million in unpaid administration fees and sought a monthly accounting.