For purposes of Rule 449(1)(a) of the High Court Rules, 'absence' means not only physical absence from court when judgment is granted, but also refers to absence in terms of the rules - that is, being deliberately and intentionally not in attendance despite service of papers in terms of the rules, or despite notice that an order is being sought in default. Rule 449 does not apply where a party or their legal practitioner was aware of the proceedings and deliberately chose not to appear or file the necessary papers within the prescribed time period. Service of a chamber application through legal practitioners is valid service under Order 5 Rule 37(2), as applications (other than summons, writs, warrants or court orders) may be served by the party or their legal practitioner. A handwritten note by a judge does not constitute a formal court order or directive unless transcribed and formally communicated. The three requisites for relief under Rule 449 must be satisfied: (a) judgment was erroneously sought and granted, (b) judgment was granted in absence of applicant, and (c) applicant's rights are affected.