Mr Gabriel Chipana, an employee of Exxaro Coal (Pty) Ltd and a shop steward, was dismissed for alleged dishonesty and misuse of his position after accusations that he solicited and received money from members of the public in return for securing employment at Exxaro. At the disciplinary hearing and subsequent CCMA arbitration, Exxaro relied largely on hearsay evidence, including affidavits from complainants who did not testify, and evidence from investigators with no first-hand knowledge. The commissioner excluded the hearsay evidence on the basis that it was not admitted with Mr Chipana’s consent and found the dismissal substantively unfair, ordering reinstatement. Exxaro’s review application to the Labour Court failed, leading to this appeal to the Labour Appeal Court.