The respondent, while riding a bicycle, was injured in a motor vehicle collision on 26 January 2011 in Johannesburg. The Road Accident Fund (RAF) conceded liability for 100% of his proven damages. The respondent sustained head injuries (including a coma), shoulder injuries requiring surgery, fractured ribs, abrasions, scarring, and alleged psychological sequelae. Past medical expenses and future medical costs were settled, leaving only general damages in dispute. A serious injury assessment (RAF 4) by the plaintiff’s orthopaedic surgeon concluded that the injuries were serious under the narrative test. A further assessment by an RAF-appointed orthopaedic surgeon initially suggested otherwise, but a joint minute between the two experts later agreed that the injuries were serious. Despite this, the RAF formally rejected the RAF 4 assessment in terms of Regulation 3. The High Court nonetheless awarded general damages of R350 000, holding that the joint minute rendered further regulatory procedures unnecessary. The RAF appealed.