Plaintiff contracted defendant, a security services provider and public carrier, to transport 11.95kg of gold bullion valued at US$675,000 from How Mine to Bulawayo. During the bullion run on 4 October 2022, at approximately 11km from the mine along Old Tuli Road, the convoy was ambushed by approximately 15 armed robbers. The robbers used a Toyota GD6 to block the middle vehicle carrying the bullion, while armed men emerged from the bushes wielding AK-47 assault rifles and shotguns. Defendant's security guards, riding in two vehicles with 11-12 personnel, surrendered without resistance. The robbers disarmed the guards, assaulted them, accessed the secured bullion compartment, and escaped with the gold. Plaintiff's Chief Security Officer, Mr. Makoni, who was following in a separate vehicle, retreated then pursued the robbers, firing shots that immobilized one vehicle and allegedly injured one robber fatally. The gold was never recovered. Defendant raised a counter-claim for US$54,617.18 for outstanding services rendered.