Clicks Retailers operates a loyalty programme (Clicks ClubCard) where participating customers receive loyalty points for shopping that can be translated into cash back vouchers redeemable against Clicks merchandise. Customers must apply for membership and agree to terms. For every R5 spent on qualifying purchases (minimum R10), customers earn one loyalty point. Affinity partners (Discovery, Nu Metro, Specsavers, etc.) also participate.
For the 2009 tax year, Clicks included approximately R58.5 million in gross income as "ClubCard deferred income" and claimed an allowance of approximately R36.18 million for future expenditure under section 24C of the Income Tax Act. Clicks argued that when a customer makes a qualifying purchase and presents their ClubCard, income accrues under the contract of sale, which triggers an obligation to finance future expenditure (providing discounted/free merchandise when points are redeemed). The Commissioner disallowed the deduction, maintaining that section 24C requires income and the obligation to finance future expenditure to arise from the same contract. Here, income arose from the sale contract while the obligation arose from the ClubCard contract.