Ms Nomajapan Masinda owned and possessed immovable property in Tsolo, Eastern Cape. Eskom, the licensed electricity distributor in the area, conducted inspections to address widespread illegal and dangerous electricity connections. During an inspection in August 2017, Eskom officials identified what they alleged to be an illegal and unsafe electricity installation on Ms Masinda’s property and disconnected the electricity supply. Ms Masinda contended that her prepaid meter and connection had been installed by a contractor she believed to be Eskom’s agent and that Eskom had unlawfully disconnected her electricity without due process. She launched urgent proceedings in the Eastern Cape High Court seeking restoration of the electricity supply, relying on the mandament van spolie and initially also on PAJA. The High Court granted a spoliation order directing reconnection. Eskom appealed to the Supreme Court of Appeal.