The respondents were employed by the appellant bank as Assistant Director, Credit Risk and Assistant Director, Debt Recovery respectively. They signed revised contracts of employment in 2000 which provided them with an entitlement to a mileage allowance of 4,000 kilometres per month at Automobile Association of Zimbabwe (AAZ) rates. In August 2001, the appellant unilaterally converted the company car scheme to a personal car scheme, removing the mileage allowance and offering instead a fixed monthly allowance of $30,300.00. The respondents immediately objected by letter dated 3 September 2001, asserting their contractual entitlement to the mileage allowance and threatening legal action. After extensive correspondence where the appellant maintained it could not sustain the allowance and eventually claimed (in April 2004) that it had been included by mistake, the respondents filed a court application in June 2004 seeking a declarator that they were entitled to payment of the allowance. The High Court granted the application with costs.