On 2 January 2004, the respondent (plaintiff) sustained bodily injuries while being transported in a cable car system operated by the appellant (defendant), a close corporation. The plaintiff allegedly fell from the cable car when the clamps attaching the cable car to the cable became undone, resulting in the cable car flipping over and the plaintiff falling about 30 metres to the ground. The cable car business was permanently closed down by the Department of Labour on 3 October 2005, and the defendant ceased all trading activities at the premises. The defendant's registered office, however, remained at the premises which housed a ticket office and a restaurant (the restaurant was operated by someone else). When the sheriff attempted service on 12 December 2006, he was informed the defendant had ceased trading but the restaurant remained. On 14 December 2006, the summons was served on Mr Pretorius, an employee of the restaurant (not the defendant) at the registered office. The defendant raised a special plea that the plaintiff's claim had prescribed in terms of section 12 of the Prescription Act 68 of 1969, arguing that the summons had to be served by midnight on 1 January 2007 (three years from the incident), and that service on Mr Pretorius was not proper service under Rule 4(1)(a)(v) of the Uniform Rules of Court.
The appeal was dismissed with costs.
Service of a summons at a corporation's registered office on a responsible person at those premises, even if that person is not an employee of the corporation, constitutes substantial compliance with Rule 4(1)(a)(v) of the Uniform Rules of Court and is sufficient to interrupt the running of prescription under section 15(1) of the Prescription Act 68 of 1969. A corporation that fails to change its registered office address with the Registrar of Companies cannot rely on the absence of its own employees at the registered address to defeat service. The purpose of requiring a registered office is to provide a known address where process can be served, and substantial compliance with this requirement is sufficient even where there is not strict compliance with every element of the rule. Procedural rules must be interpreted in a manner that furthers the administration of justice and ensures fairness, particularly in the constitutional era.
Shongwe JA observed that there is no differentiation or exception in the principles governing service of process depending on whether one is dealing with a default judgment, a liquidation case, or a case dealing with interruption of prescription - each case must be dealt with on its own particular facts and merits, but the fundamental requirement is that service must substantially comply with the relevant rules. The court also noted with approval the dictum from Chris Mulder Genote Ing v Louis Meintjies Konstruksie (Edms) Bpk that it is preferable to serve on a person who accepts service rather than merely affixing a document to a door. Leach JA observed that a corporation which fails to ensure that there is a responsible person present at the premises appointed as its registered address does so at its peril and should not be allowed to bemoan its lot should the process not come to its attention.
This case is significant in South African civil procedure law as it clarifies the interpretation of Rule 4(1)(a)(v) of the Uniform Rules regarding service of process on corporations. The judgment establishes that substantial compliance with service requirements is sufficient to interrupt prescription, and that service at a corporation's registered office on a responsible person (even if not an employee of the corporation) constitutes valid service. The case reinforces the principle that procedural rules should be interpreted in a manner that furthers the administration of justice rather than creates technical obstacles, particularly in the constitutional era where fairness and access to justice are paramount. It prevents corporations from evading service by remaining dormant at their registered addresses while failing to update their registration details. The judgment is also important for prescription law, confirming that substantial compliance with service requirements is sufficient to interrupt the running of prescription under section 15(1) of the Prescription Act.