A group of rail commuters and the Rail Commuter Action Group approached the Cape High Court seeking wide-ranging declaratory and mandatory relief against Transnet Ltd t/a Metrorail, the South African Rail Commuter Corporation (SARCC), and the Minister of Transport, alleging that the high levels of violent crime on commuter trains in the Western Cape rendered the rail service unsafe and not ‘in the public interest’ as required by the Legal Succession to the South African Transport Services Act 9 of 1989. The applicants relied on several incidents of violent crime, including deaths and assaults on trains, and sought orders declaring that the respondents had a legal duty to protect commuters, compelling them to implement adequate safety and security measures, and interdicting Metrorail from operating services otherwise than in accordance with its operating instructions. The High Court granted extensive declaratory and structural relief. Transnet, SARCC and the Minister of Transport appealed to the Supreme Court of Appeal, while the applicants cross-appealed seeking further relief and the inclusion of the Minister of Safety and Security.