The South African Post Office invited tenders in 2002 for guarding services in six regions. Command Protection Services submitted a tender for all six regions. On 28 July 2003 the Post Office sent a ‘Letter of Appointment’ informing the appellant that it had been awarded the tender, but stating that the appointment was subject to BEE improvement and the successful finalisation and signing of a formal contract. The appellant began providing guarding services in three regions from 1 September 2003 while the parties negotiated several draft contracts, none of which were finalised or signed. On 30 January 2004 the Post Office terminated the relationship, stating that the appointment had been conditional and on a month-to-month basis. The appellant sued for damages, alleging repudiation of a binding contract concluded on 28 July 2003. The Post Office denied that any binding contract on the tender terms had ever come into existence.