The respondent, Buffalo Conservation 97 (Pty) Ltd, conducted a buffalo breeding program and bred disease-free buffalo. It instituted delictual action against the appellants (Dr Mtshali as Director of Veterinary Services, the National Directorate of Animal Health, and the Minister of Agriculture and Environmental Affairs) alleging that for several years it was precluded from moving disease-free buffalo from Magudu because State veterinary officials refused to conduct necessary tests on the buffalo so that translocation permits could be issued. The High Court found in favor of the respondent on the merits. The appellants were granted leave to appeal on 1 June 2015. The notice of appeal was filed 13 days late on 30 June 2015. The record was due on 20 October 2015 but extensions were granted to 20 November 2015 and then 4 December 2015. The record was never filed by 4 December 2015. On 8 December 2015 the registrar notified parties the appeal had lapsed. The appellants' attorney did not communicate with the respondent for over a year. During this period the respondent's bills were taxed and paid (September-October 2016). On 15 December 2016 (over a year after lapsing), the record and condonation application were served, but the registrar refused to accept them due to technical defects. The record was only properly filed on 17 March 2017, over 15 months late.