Morne Brown was employed by Atlantis Foundries since May 1995 with an unblemished attendance record prior to 2015, except for an accident in 2014. In 2015, he had frequent short absences due to various illnesses (back pain, influenza, bronchitis, pericarditis, chest pain, gastritis) totalling 25 days over 10 occasions by September 2015. The employer followed its incapacity procedure involving three formal counselling sessions (June, July, and September 2015) and issued warnings and an ultimatum. On 11 September 2015, Brown's doctor wrote requesting assistance for Brown to see a psychologist, suggesting his recurrent chest pain may have a psychological cause. Brown had one consultation under the Employee Assistance Programme (EAP) and was scheduled for more. Despite this, Atlantis issued a notice of incapacity hearing and dismissed Brown on 19 October 2015 for incapacity due to frequent absenteeism. The arbitrator found the dismissal both procedurally and substantively unfair and reinstated Brown with reduced backpay. Atlantis applied for review.
The finding of procedural unfairness was reviewed, set aside and substituted with a finding that the dismissal was procedurally FAIR. However, the finding of substantive unfairness and the consequential relief (reinstatement with reduced backpay) awarded by the arbitrator remained unchanged. No order as to costs.
The binding legal principles established are: (1) An arbitrator may misconceive the test for procedural fairness yet still reach a sustainable conclusion on substantive fairness - errors in parts of the reasoning do not automatically vitiate the entire award; (2) In reviewing arbitration awards for reasonableness, courts must evaluate the totality of evidence rather than conduct piecemeal analysis of individual errors in reasoning; (3) In incapacity dismissals based on frequent absenteeism due to illness, where medical opinion suggests a possible underlying psychological or treatable cause that has not been investigated, and where an Employee Assistance Programme is still underway, dismissal may be substantively unfair and premature, particularly where the employee has a long unblemished service record prior to the period of absenteeism; (4) The test for substantive fairness in incapacity dismissals requires consideration of factors including the cause of incapacity and likelihood of recovery/improvement - an employer cannot ignore evidence suggesting an underlying treatable cause without investigation; (5) Material errors in an arbitrator's reasoning must be assessed by reference to their distorting effect on the arbitrator's conception of the enquiry and the ultimate outcome - if a different outcome would have resulted but for the error, it is material and points to potential unreasonableness.
The court made several non-binding observations: (1) It criticized legal practitioners for continuing to plead grounds of review as if they were grounds of appeal, noting that authoritative LAC judgments on the test for review should by now be common knowledge among practitioners; (2) It noted that it is not for the court to 'repackage' poorly pleaded grounds of review where a party is legally represented, and that allowances for deficient pleadings should only be made for laypersons, not practitioners with requisite expertise; (3) The court observed that the arbitrator's reliance on Standard Bank v CCMA was misplaced as that case involved very different facts - there the employer knew of the incapacity from a work-related accident and deliberately refused to obtain required medical reports to avoid considering alternatives to dismissal; (4) The court suggested (without deciding) that even if an employer is not obliged to pay for a psychologist consultation, it could at least advise the employee it would consider a psychologist's report if obtained and if it provided grounds for believing the frequent absenteeism could be resolved; (5) The court noted that while the employer's attendance improvement plan may not have amounted to much of a remedial program, whether it constituted a meaningful plan was a matter on which reasonable arbitrators might differ.
This case is significant in South African labour law for several reasons: (1) It clarifies that errors in an arbitrator's reasoning process do not automatically justify setting aside an award on review - the focus must be on whether the ultimate outcome is sustainable on the evidence; (2) It emphasizes the proper approach to reviewing arbitration awards, rejecting piecemeal analysis in favour of evaluating the totality of evidence and whether a reasonable decision-maker could reach the same conclusion; (3) It establishes that in incapacity dismissals based on frequent absenteeism, where there is evidence suggesting an underlying treatable cause (particularly psychological causes), dismissal may be premature if such causes have not been investigated, especially where the employee has a long service record with no prior attendance issues; (4) It confirms that while employers are not automatically obliged to pay for independent medical examinations, they must consider available evidence about underlying causes and allow ongoing assistance programs to be completed before proceeding with dismissal; (5) It demonstrates the application of the reasonableness test for review as articulated in Gold Fields and Mofokeng, requiring material errors that distort the enquiry or produce unsustainable outcomes.