Mr Morne Brown was employed by Atlantis Foundries (Pty) Ltd from May 1995. He had an almost unblemished attendance record until 2015, when he experienced frequent short-term absences due to various medical conditions, all supported by medical certificates. Atlantis implemented a newly introduced incapacity procedure aimed at high-frequency absenteeism and subjected Brown to a series of informal and formal counselling meetings in 2015. Although warnings and an ultimatum were issued, no clear attendance improvement targets were set, nor was Brown referred for an independent medical assessment. Brown was also participating in an Employee Assistance Programme following a doctor’s request for psychological support. Despite this, Atlantis convened an incapacity hearing and dismissed Brown for incapacity on 19 October 2015. The CCMA arbitrator found the dismissal procedurally and substantively unfair and ordered reinstatement with reduced backpay. Atlantis applied to the Labour Court to review and set aside the arbitration award.