The applicant trade union, TASWU, referred an alleged unfair retrenchment dispute on behalf of unnamed members to the South African Road Passenger Bargaining Council. The referral form was sparsely completed: it did not identify the employees involved, provided minimal factual detail, and stated only that section 189 of the Labour Relations Act had been applied without proper consultation. At the conciliation hearing, none of the affected employees appeared in person. The panellist ruled that, in the interests of fairness, the bargaining council should not conciliate the dispute due to the lack of particularity and unidentified employees, and further held that the council lacked jurisdiction because the employees failed to appear in person as required by the council’s constitution. The union sought review of this ruling in the Labour Court.