The appellant, South African Eagle Insurance Company Ltd, was a short-term insurer that invested surplus funds by making fixed deposits with banking institutions. During 1996 it made five substantial payments (ranging from R5 million to R10 million) intended as fixed deposits with the respondent, NBS Bank Ltd, at agreed interest rates and for fixed periods. The payments were made by crossed cheques payable to NBS Bank and deposited into NBS’s bank account. In each instance, letters on NBS letterhead, signed by Mr Assante, the branch manager of NBS’s Kempton Park branch, confirmed or ‘guaranteed’ repayment of the capital and interest at maturity. While the first transaction was repaid in full, the capital amounts for four subsequent deposits were not repaid. Instead, the funds were credited in NBS’s books to the corporate saver account of Nel, Oosthuizen & Kruger (NOK) and paid out on NOK’s instructions. South African Eagle received interest on those deposits but not the capital. It sued NBS for repayment of the capital and mora interest, relying on alleged contracts of deposit and alternatively on the acknowledgments of debt signed by Assante. The High Court dismissed the claims, holding that no binding contracts existed and that Assante lacked authority to bind NBS.