Mr Happy Vincent Cindi, a member of POPCRU, was dismissed by the Department of Correctional Services for misconduct. He referred an unfair dismissal dispute to the GPSSBC, where Commissioner Thabang Serero issued an arbitration award finding the dismissal fair. POPCRU launched a review application in the Labour Court to have the award reviewed and set aside. However, the transcript of the arbitration proceedings could not be located and attempts to reconstruct the record were unsuccessful. POPCRU then brought an interlocutory application under rule 11(3) seeking a directive to remit the dispute to the bargaining council for a hearing de novo before a different commissioner. The respondents consented to remittal, and the application was unopposed.