The appellants were homeowners who had taken out a home loan secured by a mortgage bond in favour of Firstrand Bank in July 2008. They fell into arrears and applied for debt review under section 86(1) of the National Credit Act 34 of 2005 (NCA) in July 2009. The debt counsellor proposed restructuring plans that significantly reduced the monthly instalments, but these proposals would not discharge the debt within the loan term and did not even cover accruing interest. After the debt review process stalled and no viable restructuring proposal emerged, Firstrand Bank terminated the debt review under section 86(10) and instituted action for the outstanding balance. The appellants did not dispute the debt but resisted summary judgment, relying on sections 85, 86 and 87 of the NCA.