The applicant, Yulandran Chetty, is the registered owner of unit 4A in Willow Glen, a sectional title/community scheme in Fairlands, Johannesburg. He complained that the respondent body corporate had failed to repair drainage and damp-related issues affecting his backyard area, causing flooding. He stated that he had undertaken certain repairs himself and sought reimbursement for those costs. He also complained about a trustee's cat allegedly entering his area and causing a nuisance, and sought rescission of warnings issued against him, together with personal sanctions against trustees. The respondent contended that the affected backyard was an exclusive use area for which the applicant bore maintenance responsibility, although common-property pipes serving common areas would remain the body corporate's responsibility. It further said it had supported the applicant's proposed alterations and awaited completion details and proof of costs. The respondent also referred to complaints about the applicant's dog, including lack of leash control, aggression toward other dogs, and failure to clean up after it.
The application under section 39(6)(a) was not upheld. The applicant's claims for reimbursement under section 39(1)(e), for relief under section 39(3), and for the other relief sought were refused. However, under section 39(7)(b) the respondent body corporate was ordered to carry out repairs and maintenance on the common property, including attending to damp on the applicant's property, within 60 days of the order. No order as to costs.
In a community scheme dispute, an owner seeking relief must prove on a balance of probabilities the factual basis for the order sought. Maintenance responsibility depends on the nature and source of the defect: the owner is responsible for repairs within the section or exclusive use area under section 13 of the STSMA, while the body corporate is responsible for common property and defects emanating from common-property infrastructure. Claims for reimbursement require proof of expenditure. Pet-related complaints are not actionable merely because an animal enters another area or causes irritation; sufficient evidence of legally cognisable nuisance is required. Relief beyond the ombud's statutory powers, such as personal fines against trustees, cannot be granted.
The adjudicator observed that communal living requires mutual tolerance and that disputes over pets could likely be resolved if the parties acted with more restraint and if the body corporate applied its rules consistently and transparently. The adjudicator also remarked that the parties should meet to assess the repair situation, that the applicant should provide a report and proof of costs, and that the respondent should inspect the common pipe to determine the source of the leak. The judgment further noted that if the applicant wished to amend conduct rules, he was entitled to pursue that through the prescribed procedure.
The matter is significant in the community schemes context because it reaffirms the division of maintenance responsibilities between owners and body corporates: owners must maintain their sections and exclusive use areas, while body corporates remain responsible for common property and common-property infrastructure. It also illustrates the evidential burden in CSOS proceedings: an applicant seeking reimbursement or rescission of warnings must provide proper supporting proof. The decision further confirms that ordinary pet-related irritations in communal living do not automatically amount to actionable nuisance, and that CSOS adjudicators cannot impose personal fines on trustees absent statutory authority and a properly established basis for relief.