The appellant, Masibulele Rautini, was injured on 19 November 2011 while travelling as a passenger on a train operated by the Passenger Rail Agency of South Africa (PRASA) between Du Toit and Lynedoch stations in the Western Cape. He alleged that the carriage doors were open throughout the journey and that shortly before reaching Lynedoch station he was accosted by armed robbers, during which a scuffle ensued and he was thrown from the moving train. He sustained serious injuries and was later found at Spier station. The appellant sued PRASA for damages. The trial court separated merits and quantum, found PRASA liable on the merits, but on appeal the full court overturned that decision and dismissed the claim, largely relying on inconsistencies between the appellant’s oral evidence and statements contained in medical and ambulance records. The appellant then appealed to the Supreme Court of Appeal.