The appellant, Ms Felicia Meyers, underwent a laparoscopic cholecystectomy (removal of her gall bladder) at Livingstone Hospital on 2 March 2010, performed by Dr Richard Vogel, a surgeon employed by the Eastern Cape Department of Health. During the procedure, two small perforations (approximately 2 mm each) were caused to her common bile duct, resulting in bile leakage and subsequent infection. A second corrective operation was required. Ms Meyers sued the MEC for Health for damages, alleging that the injuries were caused by Dr Vogel’s negligence in performing the surgery. The High Court dismissed her claim, and a full court upheld that dismissal, finding that negligence had not been proven. Ms Meyers then appealed to the Supreme Court of Appeal.