The Umngeni Local Municipality sold erf 848 in Howick to Triumph Brokers (Pty) Ltd for redevelopment as a commercial property. Triumph planned to build a shopping complex and applied for approval of building plans under the National Building Regulations and Building Standards Act 103 of 1977, together with relaxations of side-space and parking requirements under the Howick Town Planning Scheme. The municipality approved the relaxations and the building plans. JDJ Properties CC, the owner of properties across the road, and Double Diamond CC, a nearby retail lessee, opposed the development, alleging favourable treatment by the municipality and adverse impacts such as increased traffic congestion and misuse of their parking. They participated in municipal processes but, after approval, launched review proceedings to set aside the decisions. The High Court dismissed the application, holding that the approval was not administrative action and that internal remedies had not been exhausted. The appellants appealed to the Supreme Court of Appeal.