Aveng Trident Steel experienced severe economic distress due to declining sales and profitability. To address its operational difficulties, Aveng initiated a section 189 consultation process under the Labour Relations Act (LRA) in 2014, proposing a restructuring of its workforce and redesigned job descriptions. NUMSA and its members initially agreed to an interim arrangement to work under the redesigned jobs pending finalisation of a new grading structure. In February 2015, NUMSA withdrew from the interim agreement and refused to continue performing the redesigned jobs, largely due to disputes over wage structures. Aveng then offered employees alternative employment in the redesigned positions at rates prescribed by the applicable bargaining council, warning that rejection would lead to retrenchment. Approximately 733 employees rejected the offer and were dismissed in April 2015. NUMSA contended that these dismissals were automatically unfair under section 187(1)(c) of the LRA, as they were based on employees’ refusal to accept a demand.