The appellant, a non-governmental organisation, requested access under the Promotion of Access to Information Act 2 of 2000 (PAIA) to records held by the South African Reserve Bank (SARB) relating to investigations into serious financial crimes during the apartheid era involving several named individuals. The SARB failed to respond timeously and later refused access. It claimed no records existed for five individuals and refused access in respect of three individuals: the late Brigadier Johan Blaauw, Mr Robert Hill and Mr Vito Palazzolo. The SARB did not notify Mr Hill or Mr Palazzolo of the request as required by s 47 of PAIA, asserting that it believed they were deceased or unreachable. The appellant approached the Gauteng High Court to review and set aside the refusal. The High Court dismissed the application. The appellant appealed to the Supreme Court of Appeal.