The applicants, both employed as social workers by the Mpumalanga Department of Health, referred an unfair labour practice dispute concerning the interpretation and application of a collective agreement (Resolution 1 of 2009: Occupational Specific Dispensation for Social Workers) to the Public Health and Social Development Sectoral Bargaining Council (PHSDSBC). An arbitration award found that the Department had correctly implemented the OSD. The first applicant unsuccessfully applied for rescission of the arbitration award, alleging the arbitration was held in her absence. She then launched a review application in terms of section 145 of the Labour Relations Act, which was filed late and thereafter not diligently prosecuted. The applicants failed to file the arbitration record timeously, failed to seek extensions or condonation for delays, and did not apply to revive the review after it had lapsed and been archived under the Labour Court Practice Manual.