FirstRand Bank advanced a home loan of approximately R2.1 million to the second and third respondents, secured by a mortgage bond. After experiencing financial difficulty, the respondents applied for debt review under s 86 of the National Credit Act 34 of 2005. In November 2011, the magistrate’s court granted a debt review order which reduced the monthly instalment to an amount that did not cover even the accruing interest, while extending the repayment period. As a result, the outstanding debt increased substantially. Following later High Court authority (Nedbank Ltd v Jones), FirstRand applied in 2017 for rescission of the debt review order on the basis that it was ultra vires and void ab origine. The magistrate rescinded the order. On appeal, the High Court set aside the rescission, holding that the later case law did not apply retrospectively. FirstRand then appealed to the Supreme Court of Appeal.