Four separate plaintiffs instituted actions in the South Gauteng High Court against the Road Accident Fund (RAF) for damages arising from motor vehicle accidents. Liability for their bodily injuries was not disputed. The dispute concerned their entitlement to general (non-pecuniary) damages, which under s 17(1) of the Road Accident Fund Act 56 of 1996 is limited to cases of ‘serious injury’ as assessed in accordance with prescribed regulations. In each case, a RAF 4 serious injury assessment form was submitted, signed by a psychiatrist who had not personally examined the plaintiffs and relied largely on reports prepared by an occupational therapist. The RAF rejected the RAF 4 forms, often long after submission and shortly before trial. The High Court held that the injuries were serious and awarded general damages, effectively disregarding the RAF’s rejection.