The respondents were employees of Avis Fleet working in its Car Mall unit, which handled the collection, termination and disposal of vehicles at the end of lease terms. In 2020, following economic pressure caused by the COVID-19 pandemic, Barloworld (Avis Fleet’s ultimate holding company) initiated a restructuring process under section 189A of the Labour Relations Act. As part of this process, Avis Fleet decided to close Car Mall and to contract DealersOnline to provide vehicle disposal services on a variable cost basis. All Car Mall employees were retrenched. The respondents alleged that the closure of Car Mall and the outsourcing of its functions constituted a transfer of a business as a going concern under section 197 of the LRA, rendering their dismissals automatically unfair in terms of section 187(1)(g). The Labour Court upheld this claim, finding a section 197 transfer and ordering reinstatement. The employers appealed to the Labour Appeal Court.