Tebe Trading (Pty) Ltd, an exporter of perishable fruit, shipped two containers of litchis from Durban to the Middle East on board the mv MSC Spain under bills of lading issued by Mediterranean Shipping Company (Pty) Ltd (MSC SA), acting as agent for the carrier/ship owner. The voyage was initially marketed as a short, direct route suitable for perishable goods. Due to an emergency involving another vessel in the fleet, the MSC Spain was instructed by its principal to deviate from its planned route, return briefly to Durban, proceed to Maputo, and thereafter follow a longer route to the Middle East. The litchis deteriorated because of the resulting delay. Tebe sued MSC SA in delict, alleging negligent failure to inform it of the deviation and delay so that it could have removed or transshipped the cargo.