On 15 October 2014, Ms Nolunga Mkhwanazi was employed as a packer working at a Checkers Hyper store in Meadowdale Shopping Mall, Edenvale. While on duty, she climbed into a cage attached to a forklift to pack merchandise on shelves approximately four metres above the floor. The cage unexpectedly tilted, ejecting her to the ground, and then fell on her head, causing severe brain injuries resulting in permanent mental incapacity. On 1 February 2017, Mr Cecil Mafate (the respondent), a practicing attorney, was appointed as curator ad litem for Ms Mkhwanazi. On 22 February 2017, the curator instituted delictual proceedings against Shoprite Holdings Limited. On 28 July 2017, Shoprite Holdings raised special pleas of misjoinder and non-joinder, asserting that Shoprite Checkers (Pty) Ltd (the appellant) was the correct defendant. The curator withdrew that action on 28 June 2018. On 15 October 2018, the curator issued fresh summons against Shoprite Checkers, served on 19 October 2018. Shoprite Checkers filed a special plea of prescription, arguing the claim had prescribed. The curator filed an amended replication arguing that Ms Mkhwanazi's mental incapacity prevented her from knowing the debtor's identity, and that prescription only began running once the curator was appointed or, alternatively, when the true debtor's identity became known on 28 July 2017.